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All products sold on B2B Hydro are offered with a minimum 30 day warranty against any manufacture defects. In many cases, the warranty coverage on many products exceed the past 30 days, please check item description for warranty period details. The manufacture will replace any defective parts within the warranty period. Damages caused by misuse, improper maintenance or neglect are not covered by the manufactures warranty. In most cases, warranty coverage is taken care of directly by us. If for any reason, your product is defective, please contact us directly through our contact us page. All shipping costs are non-refundable. Customers are responsible for return shipping back to B2B Hydro unless notified otherwise by a representative.

The warranty is voided if:

• The product(s) is modified
• The product(s) is damaged due to natural causes.
• The product(s) is damaged due to an accident.
• The product(s) is vandalized or stolen.
• The product(s) does not get proper or periodic maintenance.
• The product(s) is used in a manner which it was not intended for.

Only parts will be covered under the manufactures defect warranty. It is the responsibility of the customer to determine which part is defective. Customer is responsible for repairs or installation of new exchange parts. Only defective parts will be exchanged.

Should you have any questions or concerns about our shipping policy, please contact us.

Have a question? Call 714-242-4565